Privacy Policy

Effective Date: July 21, 2025
Last Updated: July 21, 2025

At Arctic Development, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or interact with us via platforms such as Discord.

By accessing or using our services, you agree to the practices outlined in this Privacy Policy.

🔹 1. Information We Collect

a. Information You Provide Directly

  • Name 

  • Email address

  • Billing and payment information (processed securely through third-party providers)

  • Order or commission details

  • Support messages or communications

b. Information Collected Automatically

When you access our website or services, we may collect:

  • Browser type and version

  • Device type and OS

  • Referral URL and activity logs (e.g., page visits, timestamped actions)

c. Discord Integration

If you use our Discord server or bots:

  • We may collect your Discord ID, roles, server participation data, and any messages or tickets you send for support.

🔹 2. How We Use Your Information

We use the data we collect for the following purposes:

  • To process and fulfill orders and commissions

  • To provide support and respond to inquiries

  • To maintain account records and communication history

  • To improve our products, website, and services

  • To detect and prevent fraud or abuse

  • To enforce our Terms of Service and protect our intellectual property

🔹 3. How We Store and Protect Your Data

  • All data is stored securely using industry-standard encryption and access controls.

  • We do not store full payment or credit card details on our servers; all transactions are handled by secure third-party gateways (e.g., Stripe, PayPal).

  • We restrict access to personal data to authorized personnel only.

🔹 4. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share information only in the following cases:

  • With payment processors to complete your transaction

  • With Discord (if you interact via bots or support channels)

  • If required by law or legal process (e.g., subpoenas, law enforcement requests)

  • To enforce our Terms of Service or protect our rights

🔹 5. Your Rights & Choices

You may:

  • Request access to the personal data we hold about you

  • Request deletion or correction of your data

  • Opt-out of non-essential communication

  • Request a copy of your stored information (in compliance with GDPR/CCPA, if applicable)

Contact support@arcticdevlabs.com to exercise these rights.

🔹 6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze site traffic and usage

  • Remember preferences and session states

  • Improve performance and security

You can disable cookies through your browser settings. Note that this may affect site functionality.

🔹 7. Third-Party Services

Our website or services may contain links to third-party tools or sites (e.g., Discord, payment processors). We are not responsible for the privacy practices of those services. Please review their policies independently.

🔹 8. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Once data is no longer needed, it is securely deleted or anonymized.

🔹 9. Children's Privacy

Arctic Development does not knowingly collect personal information from individuals under the age of 13. If we discover such data has been collected, we will promptly delete it.

🔹 10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes implies your acceptance.

🔹 11. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us at:

  1. Email: support@arcticdevlabs.com

  2. Discord: Official Link